Terms of service

Welcome to KnightsbridgeBedding. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Any breach of these Terms may result in termination of access to our services.

2. Products & Descriptions

  • We make every effort to display product details, images, prices, and descriptions as accurately as possible.

  • Colours and appearance may vary slightly due to screen settings.

  • All products are subject to availability, and we reserve the right to discontinue any item at any time without notice.

3. Prices & Payments

  • All prices are listed in GBP (£) unless stated otherwise.

  • Prices may change without notice.

  • We reserve the right to correct pricing errors even after an order has been placed.

  • Payment must be made in full before an order is processed.

Accepted payment methods are displayed at checkout.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or limit orders for reasons including stock availability, pricing errors, or suspected fraud.

  • If your order is cancelled after payment, a full refund will be issued.

For made-to-order or customised products, orders may not be cancellable once production has begun.

5. Delivery

  • Delivery times are estimates and not guaranteed.

  • Delays may occur due to courier issues, weather conditions, or factors beyond our control.

  • KnightsbridgeBedding is not responsible for delays caused by incorrect delivery information provided by the customer.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.
Please review it carefully before making a purchase.

Hygiene-sealed items, used bedding, and made-to-order products may not be eligible for return unless faulty.

7. Faulty or Damaged Items

  • Any damaged, faulty, or incorrect items must be reported within 48 hours of delivery.

  • Evidence such as photos may be required to assess the issue.

  • Approved cases may result in a replacement, repair, or refund.

8. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of KnightsbridgeBedding.

  • You may not copy, reproduce, distribute, or use our content without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Upload or transmit viruses or harmful code

  • Misuse or abuse the website or its services

10. Limitation of Liability

To the fullest extent permitted by law:

  • KnightsbridgeBedding shall not be liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the value of the product purchased.

Nothing in these Terms limits your statutory rights under UK consumer law.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

12. Privacy

Your submission of personal information is governed by our Privacy Policy, which forms part of these Terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on the website.

15. Contact Information

For any questions regarding these Terms, please contact us via the details provided on our website.